Terms and conditions

Last updated 4 November 2026

These terms apply to courses booked through hoogstudio.ee.

1. General

1.1: Booking a course means you accept these terms.
1.2: We can change these terms. The version in force when you booked applies to your booking.
1.3: Estonian law applies, and these terms do not limit your rights as a consumer.

3.1: You book by giving your name and email address.
3.2: We confirm by email with the date, the time and the place. The contract starts when we send that email.
3.3: Places are limited and are filled in the order they are booked.

4.1: Course fees are paid through AS LHV Pank.
4.2: You enter your card details on our page, in a form that belongs to LHV. We never see them.
4.3: If you pay by bank link, LHV sends you to your own bank.

5.1: You can cancel within 14 days of booking, without giving a reason.
5.2: Email hello@hoogstudio.ee to cancel. We refund within 14 days, to the same payment method you used.
5.3: If the course has already started, we keep the share of the fee for classes already held and refund the rest.
5.4: We do not refund classes you booked and did not attend.

6.1: Paid by card, the monthly pass renews each month on the date it started, until you cancel. Paid by bank link, it covers that one month.
6.2: You can cancel any time on your page at hoogstudio.ee/app. Your pass then runs to the end of the month you have paid for, and nothing more is charged.
6.3: If a payment does not go through, we email you, and your pass keeps running for 7 days while you pay.
6.4: The 14-day right to cancel above applies when you first buy the monthly pass, not to each renewal.

7.1: If we cancel a class, we hold it on another date or refund that class.
7.2: If we cancel a course before it starts, we refund it in full.
7.3: We email you if the venue changes. A different room in the same building is not grounds for a refund.

8.1: You take part at your own risk.
8.2: Tell your teacher before the class about any injury, condition or pregnancy that affects how you move.
8.3: We can remove anyone whose behaviour endangers or seriously disturbs others. No refund is due in that case.
8.4: We are not responsible for belongings left at the venue.

9.1: We are liable for damage we cause intentionally or by gross negligence, and for anything the law does not let us exclude, including harm to life and health.
9.2: Otherwise our liability is limited to what you paid for the booking.

10.1: Email hello@hoogstudio.ee. We answer within 48 hours.
10.2: If we cannot agree, you can take it to the Consumer Disputes Committee at the Consumer Protection and Technical Regulatory Authority, Endla 10a, Tallinn 10122, tarbijakaitse.ee.

Nexio OÜ

Registry code: 16326488
VAT number: Not registered for VAT
Registered address: Harju maakond, Tallinn, Lasnamäe linnaosa, Lõõtsa tn 5, 11415
Email: hello@hoogstudio.ee